Reservation System

Privacy Policy
The privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. We may update this policy from time to time, so please check here frequently. Treacys Oakwood Hotel Shannon will not disclose identifiable user information to any third party without consent.

What information is collected about you? How do we use it?

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified. Information collected on the Site may be used to:
- Enter your email in our promotions
- Send marketing communications or surveys to you
- Respond to your questions or suggestions
- Improve the quality of your visit to our site
You can opt-out of any of these promotions by emailing the hotel directly.

We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes.

At the time you submit personal information or make a request, the intended use of the information you submit will be apparent in the context in which you submit it and/or because the Site states the intended purpose. By submitting personal information at the Site, you are giving your consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information, and such consent will be presumed by Hotel, unless you state otherwise at the time you submit the personal information.

Secure Reservations

If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a third party booking engine provided by our booking management system vendor Net Affinity.
All information sent to this site, if in an SSL session, is encrypted, protecting against disclosure to third parties.

Protecting your information

We would like our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so Hotel is committed to protecting the information we collect. Hotel has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Children's Privacy & Parental Consent

Please be aware that Hotel has not designed this Site for, and does not intend for it to be used by, anyone under age 18. Accordingly, this Site should not be used by anyone under age 18. Our privacy policy prohibits us from accepting users who are under the age of 18. Hotel specifically requests that persons under the age of 18 not use this Site or submit or post information to the Site. Should Hotel inadvertently acquire personal information or other data from users under the age of 18, Hotel will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact the user under age 18 used the Site and submitted personal information without solicitation by or permission from Hotel.

Links Provided To Other Sites

Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies as Hotel. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites or accessing their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.

Cookies

When you visit the Hotel’s website, some browsing-related information on your device (computer, Smartphone, tablet etc.) is likely to be recorded in files called "cookies" and stored on your device.
- What are the different types of cookies?
  There are several categories of cookies:
  - Strictly necessary cookies: these cookies are essential in order to browse some websites and use all of their features (the user's operating system support, display etc.). Without these cookies, features such as the display will not have optimum functionality. Note: these cookies collect purely technical data and do not identify you personally.
  - Performance cookies: these cookies help us improve a user's experience by helping us understand how they use our websites (most frequently visited pages, applications used etc.). These cookies do not identify you individually.
  - Functionality cookies: in order to make browsing easier, these cookies store certain user preferences (language, username, country etc.).
  - Targeting/advertising cookies: these cookies enable a user to receive targeted advertisements based on their interests, but they also limit the number of times that the advertisements appear.
  - Affiliate cookies: these cookies enable third parties ("affiliates") that publish marketing campaigns on their websites to be paid on behalf of the "web merchant".
  - Cookies from social networks: these third-party Cookies let you communicate the content of our site to others, as well as your opinion in relation to our site. This is the case with the "Share" and "Like" buttons on "Facebook," "Twitter," "LinkedIn," "Viadeo," etc.
    Social networks which offer these application buttons can identify you by these buttons, even if you did not click on one of them when you visited our site. Indeed, some Cookies allow the social network concerned to follow your navigation on our site whenever your social network account is activated on your device when at the same time, you are on our site.
    We have no control over the procedures social networks use to collect information about your navigation on our site. Please read these social networks privacy policies regarding personal data. These should allow you to exercise certain privacy options with these social networks, in particular by adjusting your user accounts for each of these networks.
- Why does the Hotel use cookies?
  Cookies help us to improve the quality of your browsing experience when visiting the our website. This technical process primarily allows us to:
  - adapt the layout of our websites to suit your device's display preferences (language, display resolution, operating system used etc.)
  - store some of the information that you fill in on our online forms to help us personalize your subsequent visits to our websites
  - collect statistics. These relate mainly to the number of times you visit our websites and your use of the different services that we provide (sections and content viewed, links), with the aim of improving their relevance and usability
  - put security measures in place (for example asking you to reconnect to a page or service after a certain amount of time has elapsed)
  - offer you, through advertisements, personalized content that is likely to be of interest to you.
Important: Advertisements or links to third-party websites may be included on our websites. Your personal details may be collected by third parties when you click on these links. This Charter does not cover visits to third-party websites. The Treacys Oakwood Hotel Shannon cannot be held responsible for the policy of third-parties regarding personal details and the use thereof.

Your Consent To This Privacy Policy

Use of the Site signifies your consent, as well as the consent of the company for whom you use the Site and whose information you submit (if any), to this on-line Privacy Policy, including the collection and use of information by Hotel, as described in this statement, and also signifies agreement to the terms of use for the Site. Continued access and use of the Site without acceptance of the terms of this Privacy Policy relieves Hotel from responsibility to the user.

Policy Modifications & Contacting Hotel

Hotel reserves the right to change this Privacy Policy at any time; notice of changes will be published on this page. Changes will always be prospective, not retroactive. If you have questions about our policies, please contact:
- Phone: +353 61 36 15 00
- Email: reservations@thshannon.com
The privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. We may update this policy from time to time, so please check here frequently. Treacys Oakwood Hotel Shannon will not disclose identifiable user information to any third party without consent.

What information is collected about you? How do we use it?

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified. Information collected on the Site may be used to:
- Enter your email in our promotions
- Send marketing communications or surveys to you
- Respond to your questions or suggestions
- Improve the quality of your visit to our site
You can opt-out of any of these promotions by emailing the hotel directly.

We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes.

At the time you submit personal information or make a request, the intended use of the information you submit will be apparent in the context in which you submit it and/or because the Site states the intended purpose. By submitting personal information at the Site, you are giving your consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information, and such consent will be presumed by Hotel, unless you state otherwise at the time you submit the personal information.

Secure Reservations

If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a third party booking engine provided by our booking management system vendor Net Affinity.
All information sent to this site, if in an SSL session, is encrypted, protecting against disclosure to third parties.

Protecting your information

We would like our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so Hotel is committed to protecting the information we collect. Hotel has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Children's Privacy & Parental Consent

Please be aware that Hotel has not designed this Site for, and does not intend for it to be used by, anyone under age 18. Accordingly, this Site should not be used by anyone under age 18. Our privacy policy prohibits us from accepting users who are under the age of 18. Hotel specifically requests that persons under the age of 18 not use this Site or submit or post information to the Site. Should Hotel inadvertently acquire personal information or other data from users under the age of 18, Hotel will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact the user under age 18 used the Site and submitted personal information without solicitation by or permission from Hotel.

Links Provided To Other Sites

Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies as Hotel. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites or accessing their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.

Cookies

When you visit the Hotel’s website, some browsing-related information on your device (computer, Smartphone, tablet etc.) is likely to be recorded in files called "cookies" and stored on your device.
- What are the different types of cookies?
  There are several categories of cookies:
  - Strictly necessary cookies: these cookies are essential in order to browse some websites and use all of their features (the user's operating system support, display etc.). Without these cookies, features such as the display will not have optimum functionality. Note: these cookies collect purely technical data and do not identify you personally.
  - Performance cookies: these cookies help us improve a user's experience by helping us understand how they use our websites (most frequently visited pages, applications used etc.). These cookies do not identify you individually.
  - Functionality cookies: in order to make browsing easier, these cookies store certain user preferences (language, username, country etc.).
  - Targeting/advertising cookies: these cookies enable a user to receive targeted advertisements based on their interests, but they also limit the number of times that the advertisements appear.
  - Affiliate cookies: these cookies enable third parties ("affiliates") that publish marketing campaigns on their websites to be paid on behalf of the "web merchant".
  - Cookies from social networks: these third-party Cookies let you communicate the content of our site to others, as well as your opinion in relation to our site. This is the case with the "Share" and "Like" buttons on "Facebook," "Twitter," "LinkedIn," "Viadeo," etc.
    Social networks which offer these application buttons can identify you by these buttons, even if you did not click on one of them when you visited our site. Indeed, some Cookies allow the social network concerned to follow your navigation on our site whenever your social network account is activated on your device when at the same time, you are on our site.
    We have no control over the procedures social networks use to collect information about your navigation on our site. Please read these social networks privacy policies regarding personal data. These should allow you to exercise certain privacy options with these social networks, in particular by adjusting your user accounts for each of these networks.
- Why does the Hotel use cookies?
  Cookies help us to improve the quality of your browsing experience when visiting the our website. This technical process primarily allows us to:
  - adapt the layout of our websites to suit your device's display preferences (language, display resolution, operating system used etc.)
  - store some of the information that you fill in on our online forms to help us personalize your subsequent visits to our websites
  - collect statistics. These relate mainly to the number of times you visit our websites and your use of the different services that we provide (sections and content viewed, links), with the aim of improving their relevance and usability
  - put security measures in place (for example asking you to reconnect to a page or service after a certain amount of time has elapsed)
  - offer you, through advertisements, personalized content that is likely to be of interest to you.
Important: Advertisements or links to third-party websites may be included on our websites. Your personal details may be collected by third parties when you click on these links. This Charter does not cover visits to third-party websites. The Treacys Oakwood Hotel Shannon cannot be held responsible for the policy of third-parties regarding personal details and the use thereof.

Your Consent To This Privacy Policy

Use of the Site signifies your consent, as well as the consent of the company for whom you use the Site and whose information you submit (if any), to this on-line Privacy Policy, including the collection and use of information by Hotel, as described in this statement, and also signifies agreement to the terms of use for the Site. Continued access and use of the Site without acceptance of the terms of this Privacy Policy relieves Hotel from responsibility to the user.

Policy Modifications & Contacting Hotel

Hotel reserves the right to change this Privacy Policy at any time; notice of changes will be published on this page. Changes will always be prospective, not retroactive. If you have questions about our policies, please contact:
- Phone: +353 61 36 15 00
- Email: reservations@thshannon.com
Nuestra política de privacidad para Treacys Oakwood Hotel Shannon.(En adelante el Hotel)
La privacidad y confidencialidad de nuestros huéspedes y usuarios es importante para nosotros. Estamos comprometidos a mantener la privacidad y la seguridad de su información de usuario. Podemos actualizar nuestra política de privacidad de tanto en tanto, así que, por favor, revisite esta página con frecuencia. El Hotel no divulgará ningún tipo de información de usuario identificable a terceros sin su consentimiento.

¿Qué información es recolectada sobre Usted, y cómo la usamos?

Tomamos absoluto cuidado en asegurarnos que la información personal que obtenemos de cada usuario no sea utilizada en forma alguna que pueda resultarle inconveniente. Ud. Puede realizar un pedido de requerimiento de información sobre nuestro Hotel, participar en una de nuestras promociones o suscribirse a nuestra lista de correo electrónico. En respuesta, podemos solicitarle a Ud. Información personal como su nombre y dirección de correo. En el evento de que Ud. Decida proveernos de dicha información, la utilizaremos exclusivamente para los propósitos explicitados. La información recolectada en el sitio web puede ser usada para
- Ingresar su correo electrónico en promociones
- Enviar comunicaciones de marketing o encuestas
- Responder a preguntas o sugerencias
- Mejorar la calidad de su visita a nuestro sitio
Ud. Puede decidir cancelar su suscripción en cualquier momento enviando un correo electrónico al Hotel en forma directa.

No vendemos, rentamos o compartimos su información personal con terceros incluyendo cualquier entidad conjunta de promoción. Tampoco utilizamos su información personal para propósitos comerciales no aprobados.

Al momento de enviar su información personal o realizar una solicitud, el uso entendido de la información que Ud. Provee será aparente dado el contexto de su solicitud; y/o dado que el Sitio indica claramente el propósito del mismo. Mediante el envío de su información personal al Sitio, Ud. Está dando su consentimiento tácito y el permiso para el uso de la misma siempre y cuando sea consistente con los usos descritos en esta Política de Privacidad. Dicho consentimiento será entendido como dado, a menos que Ud. Indique lo contrario al Hotel en el momento de enviar la información.

Reservas Seguras

Si Ud. Decide hacer una reservación online a través del Sitio Web, Ud. Será enviado a una interfaz de reservas y a un motor de reservas de un tercero, provisto por nuestro proveedor de Sistema de Manejo de Reservas, Net Affinity.
Toda la información enviada a este sitio, si es enviada a través de una sesión SSL, es encriptada y protegida contra divulgación a terceros.

Protegiendo su Información

Quisiéramos que los visitantes a nuestro sitio se sientan seguros al usar el sitio para realizar sus compras de reserva y alojamiento. El Hotel está comprometido a proteger la información guardada en el sistema y los servidores de accesos no autorizados. Nuestro Sitio es hosteado en servidores seguros. EL sitio, los servidores y el sistema están configurados de manera tal que corresponden con los más altos estándares de encripción y firewalls de la industria. Cuando Ud. Ingresa su información personal durante el proceso de reservas u otras instancias (como ingresar su correo electrónico para suscribirse); sus datos están protegidos por tecnología Secure Socket Layer (SSL), de modo de asegurar una transmisión segura.

Privacidad de Niños y Control Parental

Por favor comprenda que el sitio web del Hotel no ha sido diseñado ni está hecho para ser usado por menores de 18 años. Consecuentemente, este sitio no deberá ser usado por menores de 18 años. Nuestra política de privacidad prohíbe que aceptemos usuarios menores de 18 años. EL hotel solicita específicamente que aquellas personas menores de 18 años, no utilicen este sitio ni envíen información al mismo. Si inadvertidamente, el hotel adquiere información personal de usuarios menores de 18 años, la misma no será provista a terceros para ningún propósito; y cualquier divulgación subsecuente de la misma será debida al hecho de que el usuario menor, utilizó el sitio web sin consentimiento ni permiso del Hotel.

Enlaces a otros sitios

El Hotel puede proveer enlaces a un número de otros sitios que creemos pueden ofrecerle información y servicios útiles. De todos modos, dichos sitios pueden no seguir los mismos lineamientos de política de privacidad que el Hotel. En consecuencia, no somos responsables de las políticas de privacidad ni acciones de terceros ante el manejo de datos personales; incluyendo-y sin limitarse a- cualquier otro sitio web que pueda ser alcanzado desde este sitio, y las actividades asociadas al mismo. Lo invitamos a contactar a las partes relevantes involucradas en controlar los sitios y el acceso a sus políticas online para la información personal y sus políticas de recolección y uso de datos, antes de enviar datos personales a los mismos.

Cookies

Cuando Ud. Visita el sitio web del Hotel, existe información relacionada a su modo de navegación (desde su computadora, Smartphone, Tablet, etc.) que es guardada a través de archivos locales denominados "Cookies".
- Cuáles son los diferentes tipos de COOKIES
  Existen varias categorías de Cookies
  - Cookies estrictamente necesarias: estas cookies son esenciales para poder navegar en ciertos sitios y ver todo el contenido disponible. Estas colectan información sobre el sistema operativo del usuario, su navegador, etc. Sin estas cookies, algunas funcionalidades como el display no estarán configuradas de manera óptima. Nótese que estas cookies colectan información puramente técnica y no lo identifican de manera personal.
  - Cookies de Performance: esas cookies ayudan a mejorar la experiencia del usuario mediante la recolección de información que permite entender como se utiliza el sitio web (paginas más visitadas, aplicaciones usadas, etc.). Estas cookies tampoco lo identifican de forma personal.
  - Cookies de funcionalidad: para hacer la navegación más fácil, estas cookies almacenan información sobre sus preferencias (lenguaje, nombre de usuario, país, etc.).
  - Segmentación y publicidad: estas cookies permiten que el usuario reciba impresiones de publicidad segmentada exclusivamente de acuerdo a ciertos criterios de interés. Las mismas cookies limitan la cantidad de veces que el usuario es expuesto a una publicidad determinada.
  - Cookies de Afiliados: estas cookies habilitan a terceros (afiliados) que publican información de marketing a medir el impacto de sus campañas en el sitio del contratante.
  - Cookies de redes sociales: estas cookies son cookies de terceros que permiten que el contenido de varios sitios se comunice entre sí. Botones como LIKE US ON FACEBOOK, o Twitter, LinkedIn, Etc., utilizan estas cookies para funcionar correctamente.
    Las redes sociales que ofrecen estas aplicaciones pueden identificar al usuario mediante las cookies presentes en el sitio, aún si Ud. No utiliza esos botones. Alginas cookies permiten que la red social en cuestión siga sus movimientos de navegación en el sitio siempre y cuando su cuenta en dicha red social se encuentre activa en el dispositivo desde el cual está navegando. No tenemos ningún control sobre los procedimientos que las redes sociales utilizan para seguir su navegación en nuestro sitio. Por favor lea los términos y condiciones y la política de privacidad de las redes sociales en torno al uso de su información personal.
- ¿Por qué el hotel utiliza estas cookies?
  Las cookies nos ayudan a mejorar la calidad de su experiencia de navegación en nuestro sitio. Este proceso técnico nos permite:
  - Adaptar el layout de nuestro sitio a su dispositivo y preferencias de lenguaje, etc.
  - Guardar información que Ud. Luego no deberá completar en los formularios de visita, y poder personalizar su experiencia
  - Colectar datos estadísticos a nivel agregado sobre el número de visitas del sitio, etc., con el objetivo de mejorar la relevancia y la usabilidad del sitio
  - Implementar medidas de seguridad
  - Ofrecer por medio de publicidad ofertas personalizadas y contenido personalizado que pueda ser de su interés
IMPORTANTE: la publicidad enlazando a sitios de terceros puede estar incluida en nuestro sitio web. Sus datos personales pueden ser colectados por estos terceros cuando hace click en los links. Este documento no cubre visitas a sitios de terceros. El Hotel no puede ser hecho responsable por la política de privacidad y el uso de datos personales de dichos terceros.

Su consentimiento a esta política de privacidad

El uso de éste sitio implica su consentimiento, asimismo como el consentimiento de la compañía para la cual está Ud. Navegando el sitio y cuya información ha compartido (si es que aplica); de esta Política de Privacidad. Incluyendo el uso y recolección de información por parte del Hotel, tal y como se describe en este documento, y significa también su adhesión y aceptación a los términos y condiciones expuestos en esta política de privacidad. Se exime así de responsabilidad hacia el usuario por parte del Hotel.

Modificaciones a la política de privacidad

El Hotel se reserva el derecho de modificar esta política de privacidad en cualquier momento, sin necesidad de notificar los cambios. Los mismos serán publicados en esta página y siempre serán prospectivos, no retroactivos.
Si Ud. tiene preguntas, por favor contáctese con
- Phone: +353 61 36 15 00
- Email: reservations@thshannon.com
Cancellation Policy

Hotel Cancellation Policy
• In the unlikely event you or your party wish to cancel your reservation, please be aware that notification of cancellations must be made within 48 hours of your arrival otherwise the complete stay will be charged to your credit card.
• Cancellations made after check-in cannot be refunded.
• All deposits are non-refundable.

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